Title: Askoweb Order Withdrawal Control
Author: askoweb
Published: <strong>14 de maig de 2026</strong>
Last modified: 14 de maig de 2026

---

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# Askoweb Order Withdrawal Control

 Per [askoweb](https://profiles.wordpress.org/askowebde/)

[Baixa](https://downloads.wordpress.org/plugin/askoweb-order-withdrawal-control.1.0.0.zip)

 * [Detalls](https://ca.wordpress.org/plugins/askoweb-order-withdrawal-control/#description)
 * [Ressenyes](https://ca.wordpress.org/plugins/askoweb-order-withdrawal-control/#reviews)
 *  [Instal·lació](https://ca.wordpress.org/plugins/askoweb-order-withdrawal-control/#installation)
 * [Desenvolupament](https://ca.wordpress.org/plugins/askoweb-order-withdrawal-control/#developers)

 [Suport](https://wordpress.org/support/plugin/askoweb-order-withdrawal-control/)

## Descripció

**Askoweb Order Withdrawal Control** adds a WooCommerce withdrawal button (Widerrufsbutton)
to your online shop. Customers can declare a withdrawal directly from your website
through a structured two-step process with order verification, email confirmation,
and PDF document generation. Built for the EU withdrawal law requirements, including
the German Buttonlösung (§ 312k BGB).

This free version is **fully functional** and does not require a license key or 
paid upgrade to work. Every feature listed below works out of the box.

#### Why You Need a Withdrawal Button

Since July 2025, several EU member states require online shops to provide a dedicated
withdrawal function. Germany’s § 312k BGB (“Buttonlösung”) mandates that shops offer
customers an accessible way to declare withdrawals online. This plugin provides 
that technical implementation.

This plugin is a technical tool, not legal advice. Consult a qualified professional
for your specific obligations.

#### How It Works

 1. **Customer clicks the withdrawal button** in your site footer.
 2. **Order verification** – the customer enters order number and email. The plugin
    validates the order, checks the email, and confirms the withdrawal period is still
    active.
 3. **Withdrawal confirmation** – the customer sees the order summary, selects items
    for full or partial withdrawal, and confirms with a declaration checkbox.
 4. **Done** – confirmation email with date and time is sent immediately. A PDF is 
    generated for download. The admin is notified and can manage the request from the
    dashboard.

#### Features

 * **Two-step verification** – order number and email validation before any withdrawal
   is accepted
 * **Full and partial withdrawal** – withdraw entire orders or select individual
   items with specific quantities
 * **PDF confirmation** – generated automatically with full UTF-8 support, available
   to customer and admin
 * **Email notifications** – customisable confirmation and notification emails with
   WYSIWYG editor and placeholder support
 * **Footer button** – placed next to an existing footer link via CSS selector
 * **Configurable withdrawal period** – estimated delivery days + withdrawal days(
   default: 3 + 14)
 * **Customisable form texts** – modal title, labels, placeholders, confirmation
   text, success message
 * **Sealed goods notice** – configurable notice for products affected by unsealing
 * **Statistics dashboard** – withdrawal rate, partial vs. full, trends, bulk actions
 * **WooCommerce orders integration** – optional filter and status column
 * **HPOS compatible** – works with WooCommerce High-Performance Order Storage
 * **WooCommerce Germanized compatible**
 * **No external dependencies** – built-in PDF generator (also supports mPDF, TCPDF,
   DomPDF if available)
 * **Translation-ready** – complete German translation included, extensible via .
   po/.mo
 * **Clean uninstall** – optional removal of all database tables, options, and PDF
   files

#### Free Version vs. Pro Version

This free version covers the entire withdrawal workflow without restrictions:

 * Footer withdrawal button with CSS selector placement
 * Two-step verification (order number + email)
 * Full and partial withdrawal with per-item quantity selection
 * Email notifications with template editor and placeholders
 * PDF withdrawal confirmation with customer download
 * Statistics dashboard with bulk actions
 * Configurable withdrawal period and sealed goods notice
 * Customisable form texts and labels
 * WooCommerce orders filter and column
 * HPOS support and WooCommerce Germanized compatibility
 * Complete German translation

The **[Pro version](https://askoweb.de/shop/withdrawal-button-for-shops/)** is a
separate plugin with additional placement options and shop customisation:

 * Floating widget with hover-expand animation
 * Dedicated page and shortcode placement
 * WooCommerce My Account menu integration
 * Full button appearance customisation (colours, font sizes, background)
 * Product exclusion rules (categories, tags, keywords)
 * Automatic updates and priority support

The Pro version is hosted separately on [askoweb.de](https://askoweb.de/shop/withdrawal-button-for-shops/)
and is not included in or required by this free plugin.

#### Languages

 * English (default)
 * German / Deutsch (complete translation included)
 * Additional languages via .po/.mo files or translate.wordpress.org

### External services

This plugin does not transmit any data to external servers. All withdrawal requests,
customer data, and settings are stored exclusively in the local WordPress database
on your own server.

#### Askoweb.de – Pro Version link

The plugin settings page includes a “Pro Version” tab with a link to the Pro Version
on askoweb.de. This is a static HTML link only. No data is sent to askoweb.de at
any time.

 * Terms of service: https://askoweb.de/agb/
 * Privacy policy: https://askoweb.de/datenschutzerklaerung/

### Privacy

#### Data Collected

This plugin stores data in two custom database tables on your server:

 * **Withdrawal requests**: order ID, customer name, billing email, date and time,
   reason (optional), withdrawn items with quantities and prices, IP address, user-
   agent string
 * **Plugin settings**: configuration values only (no personal data)

IP address and user-agent are recorded to document the withdrawal process. They 
are not shared externally and can be deleted from the admin dashboard.

#### Data Sharing

This plugin does **not** connect to any external service and does **not** send data
to third parties. All data stays on your server.

#### PDF Storage

PDFs are stored in `wp-content/uploads/withdrawal-confirmations/` and protected 
via `.htaccess` (Apache) and `web.config` (IIS). Nginx users should add a `location`
rule to block direct access.

#### Data Retention

All stored data can be reviewed and deleted through the WordPress admin. Enable “
Delete all data on uninstall” to remove everything when the plugin is deleted.

## Instal·lació

#### Automatic

 1. Go to **Plugins > Add New** in your WordPress admin.
 2. Search for **“Askoweb Order Withdrawal Control”**.
 3. Click **Install Now**, then **Activate**.
 4. Navigate to **WooCommerce > Withdrawal Button** to configure.

#### Manual

 1. Upload the plugin folder to `/wp-content/plugins/`.
 2. Activate through the **Plugins** menu.
 3. Navigate to **WooCommerce > Withdrawal Button** to configure.

#### Quick Start

 1. Enable the withdrawal button on the **Button Settings** tab.
 2. Enter a CSS selector for an existing footer link. The withdrawal button is inserted
    next to it.
 3. Set estimated delivery days and withdrawal period (default: 3 + 14 days).
 4. Customise email templates on the **Email Settings** tab.
 5. Place a test order and try the withdrawal from your shop frontend.

#### Requirements

 * WordPress 5.6+
 * PHP 7.4+
 * WooCommerce 5.0+

## PMF

### Does this plugin require WooCommerce?

Yes. Without WooCommerce active, the plugin shows an admin notice and does not load.

### Does my shop need a withdrawal button?

Several EU countries now require online shops to offer a dedicated withdrawal function.
In Germany, § 312k BGB (“Buttonlösung”) has been in effect since July 2025. Check
with a legal professional whether your shop is affected.

### Where is the withdrawal button displayed?

The free version places the withdrawal button as a link in your site footer, next
to an existing element you specify via CSS selector.

The [Pro version](https://askoweb.de/shop/withdrawal-button-for-shops/) adds a floating
widget, shortcode support, dedicated page placement, and WooCommerce My Account 
integration.

### How does the two-step verification work?

**Step 1**: The customer enters order number and email. The plugin checks that the
order exists, the email matches, the order has not already been fully withdrawn,
and the withdrawal period is still active.

**Step 2**: The customer sees the order summary with items and prices. They select
items for withdrawal, optionally add a reason, confirm the declaration, and submit.

### Can customers withdraw individual items?

Yes. Customers select specific items and quantities. The PDF and emails reflect 
exactly which items were withdrawn.

### What happens after submission?

The withdrawal is stored with “pending” status. A note is added to the WooCommerce
order. The customer receives a confirmation email and can download a PDF. The admin
receives a notification. Refund processing is handled separately by the shop admin
through WooCommerce.

### Does the plugin process refunds automatically?

No. This plugin handles the withdrawal declaration. Refunds are processed by the
shop admin through WooCommerce.

### How is the withdrawal period calculated?

**Order completion date + delivery days + withdrawal days**. With defaults (3 + 
14), an order completed on January 1st has a deadline of January 18th. Both values
are configurable.

### Does it work with HPOS?

Yes. The plugin supports both traditional post-based order storage and WooCommerce
High-Performance Order Storage.

### Is it compatible with WooCommerce Germanized?

Yes. Fully compatible with WooCommerce Germanized and Germanized Pro.

### Can I customise the email templates?

Yes. Both emails (customer confirmation and admin notification) support custom subject
lines, WYSIWYG HTML body editor, placeholders (`{customer_name}`, `{order_number}`,`{
order_date}`, `{revocation_date}`, `{reason_section}`, `{revoked_items}`, `{shop_name}`,
etc.), custom sender details, and footer sections.

### Can I customise the withdrawal form?

Yes. Modal title, field labels, placeholders, legal confirmation text, button labels,
and the success message are all configurable from the Form Settings tab.

### Which PDF libraries are supported?

The plugin uses mPDF, TCPDF, or DomPDF if available, and falls back to a built-in
generator that requires no external libraries. Full UTF-8 support including German
umlauts.

### Is the plugin translation-ready?

Yes. All strings use WordPress i18n functions. German translation is included. Add
other languages with Loco Translate, Poedit, or translate.wordpress.org.

### What data does the plugin store?

Two custom database tables on your server: withdrawal requests (order data, customer
data, items, status) and plugin settings. No data is sent externally.

### Can I remove all data on uninstall?

Yes. Enable “Delete all data on uninstall” in settings. The plugin removes database
tables, options, and PDF files on deletion.

### What is the difference between free and Pro?

The free version is a complete withdrawal solution: footer button, two-step verification,
emails, PDF, and statistics. The [Pro version](https://askoweb.de/shop/withdrawal-button-for-shops/)
is a separate plugin adding floating widget, shortcode, My Account menu, appearance
customisation, and product exclusion rules. A feature comparison is available in
the Pro Version tab within plugin settings.

## Ressenyes

No hi ha ressenyes per a aquesta extensió.

## Col·laboradors i desenvolupadors

«Askoweb Order Withdrawal Control» és programari de codi obert. La següent gent 
ha col·laborat en aquesta extensió.

Col·laboradors

 *   [ askoweb ](https://profiles.wordpress.org/askowebde/)

[Traduïu «Askoweb Order Withdrawal Control» a la vostra llengua.](https://translate.wordpress.org/projects/wp-plugins/askoweb-order-withdrawal-control)

### Interessats en el desenvolupament?

[Navegueu pel codi](https://plugins.trac.wordpress.org/browser/askoweb-order-withdrawal-control/),
baixeu-vos el [repositori SVN](https://plugins.svn.wordpress.org/askoweb-order-withdrawal-control/),
o subscriviu-vos al [registre de desenvolupament](https://plugins.trac.wordpress.org/log/askoweb-order-withdrawal-control/)
per [fisl de subscripció RSS](https://plugins.trac.wordpress.org/log/askoweb-order-withdrawal-control/?limit=100&mode=stop_on_copy&format=rss).

## Registre de canvis

#### 1.0.0

 * Initial release.
 * Two-step verification (order number + email).
 * Full and partial withdrawal with per-item quantity selection.
 * PDF generator with mPDF / TCPDF / DomPDF / native fallback.
 * Customisable email notifications with placeholder support.
 * Footer button placement via CSS selector.
 * Configurable withdrawal period.
 * Customisable form texts.
 * Sealed goods notice.
 * Statistics dashboard with trends and bulk actions.
 * WooCommerce orders list filter and column.
 * HPOS compatibility.
 * German translation included.
 * Clean uninstall with optional data removal.

## Meta

 *  Versió **1.0.0**
 *  Darrera actualització **fa 10 hores**
 *  Instal·lacions actives **Menys de 10**
 *  Versió del WordPress ** 5.6 o posterior **
 *  Provada fins a **6.9.4**
 *  Versió del PHP ** 7.4 o posterior **
 *  Idioma
 * [English (US)](https://wordpress.org/plugins/askoweb-order-withdrawal-control/)
 * Etiquetes
 * [revocation](https://ca.wordpress.org/plugins/tags/revocation/)[widerruf](https://ca.wordpress.org/plugins/tags/widerruf/)
   [widerrufsbutton](https://ca.wordpress.org/plugins/tags/widerrufsbutton/)
 *  [Vista avançada](https://ca.wordpress.org/plugins/askoweb-order-withdrawal-control/advanced/)

## Valoracions

Encara no s'ha enviat cap ressenya.

[Your review](https://wordpress.org/support/plugin/askoweb-order-withdrawal-control/reviews/#new-post)

[Visualitzeu totes les ressenyes](https://wordpress.org/support/plugin/askoweb-order-withdrawal-control/reviews/)

## Col·laboradors

 *   [ askoweb ](https://profiles.wordpress.org/askowebde/)

## Suport

Teniu quelcom a dir? Necessiteu ajuda?

 [Visualitza els fòrums de suport](https://wordpress.org/support/plugin/askoweb-order-withdrawal-control/)