Title: GPSoftwareServices Support Manager
Author: gpsoftwareservices
Published: <strong>17 de juliol de 2026</strong>
Last modified: 17 de juliol de 2026

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# GPSoftwareServices Support Manager

 Per [gpsoftwareservices](https://profiles.wordpress.org/gpsoftwareservices/)

[Baixa](https://downloads.wordpress.org/plugin/gpsoftwareservices-support-manager.5.2.2.zip)

 * [Detalls](https://ca.wordpress.org/plugins/gpsoftwareservices-support-manager/#description)
 * [Ressenyes](https://ca.wordpress.org/plugins/gpsoftwareservices-support-manager/#reviews)
 *  [Instal·lació](https://ca.wordpress.org/plugins/gpsoftwareservices-support-manager/#installation)
 * [Desenvolupament](https://ca.wordpress.org/plugins/gpsoftwareservices-support-manager/#developers)

 [Suport](https://wordpress.org/support/plugin/gpsoftwareservices-support-manager/)

## Descripció

GPSoftwareServices Support Manager is a distinctive support-management workspace
for IT service companies, maintenance providers and independent technicians.

Main features include:

 * Customer and device management.
 * Technical interventions and work history.
 * Support requests and customer-facing comments.
 * Assistance packages with limited or unlimited interventions.
 * Annual service contracts and contract value reporting.
 * Customer portal with devices, contracts, requests and intervention history.
 * Deadlines, calendar, economic reports and CSV exports.
 * Multi-company data separation.
 * Locally generated device QR codes, without sending device URLs or tokens to third
   parties.

The plugin stores its data in dedicated WordPress database tables. Deactivating 
the plugin never removes data. Administrators may explicitly enable data removal
from the plugin settings before uninstalling it.

### Privacy

GPSoftwareServices Support Manager does not track administrators, customers or site
visitors. It does not send usage analytics, device URLs, QR tokens or customer data
to GP Software Services or to third-party services.

Device QR codes are generated locally in the browser using a bundled MIT-licensed
QR encoder. No remote QR service is contacted.

### External services

This plugin does not require or contact any external service during normal operation.

### Development

The complete source code for this plugin is publicly available at:

https://github.com/GPSoftwareServices/gpsoftwareservices-support-manager

The human-readable JavaScript source is available under:

assets/src/admin-v2.source.js

No build step is required.

## Instal·lació

 1. Upload the plugin folder to `/wp-content/plugins/` or install the ZIP file from
    the WordPress Plugins screen.
 2. Activate the plugin.
 3. Open **GPSoftwareServices Support Manager** in the WordPress administration area.
 4. Configure the company and create the first customer.
 5. Add the `[gpsuma_area_cliente]` shortcode to a protected page when a customer portal
    is required.

When upgrading from an earlier GP Support Manager build, plugin-owned `gat_*` tables,
settings, roles and customer portal shortcodes are migrated automatically to the
distinctive `gpsuma_*` prefix.

## PMF

### Are plugin data deleted when the plugin is deactivated?

No. Deactivation does not remove any data.

### Can data be deleted during uninstall?

Yes. An administrator must explicitly enable this option in the plugin settings 
before uninstalling the plugin.

### Are unlimited assistance contracts supported?

Yes. Both assistance packages and annual contracts can use unlimited interventions.

### Can customers view their contracts?

Yes. Contracts assigned to the authenticated customer are displayed in the customer
portal.

### Does the plugin send device information to a QR service?

No. QR codes are generated locally from the device portal URL. No device URL, token
or customer information is sent to an external QR provider.

## Ressenyes

No hi ha ressenyes per a aquesta extensió.

## Col·laboradors i desenvolupadors

«GPSoftwareServices Support Manager» és programari de codi obert. La següent gent
ha col·laborat en aquesta extensió.

Col·laboradors

 *   [ gpsoftwareservices ](https://profiles.wordpress.org/gpsoftwareservices/)

[Traduïu «GPSoftwareServices Support Manager» a la vostra llengua.](https://translate.wordpress.org/projects/wp-plugins/gpsoftwareservices-support-manager)

### Interessats en el desenvolupament?

[Navegueu pel codi](https://plugins.trac.wordpress.org/browser/gpsoftwareservices-support-manager/),
baixeu-vos el [repositori SVN](https://plugins.svn.wordpress.org/gpsoftwareservices-support-manager/),
o subscriviu-vos al [registre de desenvolupament](https://plugins.trac.wordpress.org/log/gpsoftwareservices-support-manager/)
per [fisl de subscripció RSS](https://plugins.trac.wordpress.org/log/gpsoftwareservices-support-manager/?limit=100&mode=stop_on_copy&format=rss).

## Registre de canvis

#### 5.2.2

 * Added and documented the public human-readable JavaScript source.
 * Shipped the distributed admin JavaScript in human-readable form; no build step
   is required.
 * Added the public development repository reference.

#### 5.2.1

 * Renamed the plugin to GPSoftwareServices Support Manager and adopted the requested`
   gpsoftwareservices-support-manager` slug and text domain.
 * Replaced short internal identifiers with the distinctive `gpsuma` prefix and 
   added automatic migration from legacy `gat_*` data.
 * Removed the external QR-code service and bundled a local MIT-licensed QR encoder.
 * Moved inline JavaScript and CSS to registered and enqueued assets.
 * Moved the top-level administration menu to a less prominent position.
 * Updated privacy, external-service and installation documentation.

#### 5.1.1

 * Aligned the previous text domain with the initial WordPress.org slug.

#### 5.1.0

 * Added WordPress.org-ready icon and banner assets.
 * Improved plugin metadata and product branding.

#### 5.0.0

 * Completed the centralized data-access and request-validation refactor.
 * Improved customer portal, reporting, contracts and intervention management.

## Meta

 *  Versió **5.2.2**
 *  Darrera actualització **fa 2 dies**
 *  Instal·lacions actives **Menys de 10**
 *  Versió del WordPress ** 6.4 o posterior **
 *  Provada fins a **7.0.2**
 *  Versió del PHP ** 7.4 o posterior **
 *  Idioma
 * [English (US)](https://wordpress.org/plugins/gpsoftwareservices-support-manager/)
 * Etiquetes
 * [asset management](https://ca.wordpress.org/plugins/tags/asset-management/)[customer portal](https://ca.wordpress.org/plugins/tags/customer-portal/)
   [help desk](https://ca.wordpress.org/plugins/tags/help-desk/)[technical support](https://ca.wordpress.org/plugins/tags/technical-support/)
 *  [Vista avançada](https://ca.wordpress.org/plugins/gpsoftwareservices-support-manager/advanced/)

## Valoracions

Encara no s'ha enviat cap ressenya.

[Your review](https://wordpress.org/support/plugin/gpsoftwareservices-support-manager/reviews/#new-post)

[Visualitzeu totes les ressenyes](https://wordpress.org/support/plugin/gpsoftwareservices-support-manager/reviews/)

## Col·laboradors

 *   [ gpsoftwareservices ](https://profiles.wordpress.org/gpsoftwareservices/)

## Suport

Teniu quelcom a dir? Necessiteu ajuda?

 [Visualitza els fòrums de suport](https://wordpress.org/support/plugin/gpsoftwareservices-support-manager/)