Title: Help Desk WP
Author: helpdeskwp
Published: <strong>24 de desembre de 2021</strong>
Last modified: 30 de gener de 2022

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Cerca extensions

![](https://ps.w.org/helpdeskwp/assets/banner-772x250.png?rev=2657794)

Aquesta extensió **no s’ha provat en les darreres 3 versions majors del WordPress**.
Segurament no està mantinguda o suportada, i pot tenir problemes de compatibilitat
quan s’usa en versions recents del WordPress.

![](https://ps.w.org/helpdeskwp/assets/icon.svg?rev=2657794)

# Help Desk WP

 Per [helpdeskwp](https://profiles.wordpress.org/helpdeskwp/)

[Baixa](https://downloads.wordpress.org/plugin/helpdeskwp.zip)

 * [Detalls](https://ca.wordpress.org/plugins/helpdeskwp/#description)
 * [Ressenyes](https://ca.wordpress.org/plugins/helpdeskwp/#reviews)
 *  [Instal·lació](https://ca.wordpress.org/plugins/helpdeskwp/#installation)
 * [Desenvolupament](https://ca.wordpress.org/plugins/helpdeskwp/#developers)

 [Suport](https://wordpress.org/support/plugin/helpdeskwp/)

## Descripció

Help Desk and customer support.

In order to set up the Help Desk WP on your website please follow the steps below.
First off you need to create a new page as your support portal page and then there
is a shortcode that you should put on the page.

[helpdesk_support_portal]

The above shortcode will render the content of the helpdesk on your page. Another
thing you should do is set your page as the support portal page in Help Desk WP 
settings.

In order to set that page navigate to WordPress -> Help Desk WP and at the top of
the page open up the settings and then in the Portal Page tab you can select your
page and save it.

Your support system is ready now. Your customers can open that page and submit their
tickets.

The tickets will be shown in WordPress -> Help Desk WP and you can filter and answer
them.

Watch the following video for more information.

#### Features

 * Unlimited Agents
 * Sorting And Filtering
 * Custom Category
 * Custom Type
 * Custom Priority
 * Custom Status
 * Email Notification
 * Customers Dashboard
 * Documentations

## Captures

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## Instal·lació

 * Upload plugin files to your plugins folder, or install using WordPress built-
   in Add New Plugin installer
 * Activate the plugin

## Ressenyes

No hi ha ressenyes per a aquesta extensió.

## Col·laboradors i desenvolupadors

«Help Desk WP» és programari de codi obert. La següent gent ha col·laborat en aquesta
extensió.

Col·laboradors

 *   [ helpdeskwp ](https://profiles.wordpress.org/helpdeskwp/)
 *   [ Hi ](https://profiles.wordpress.org/mhmdm/)

[Traduïu «Help Desk WP» a la vostra llengua.](https://translate.wordpress.org/projects/wp-plugins/helpdeskwp)

### Interessats en el desenvolupament?

[Navegueu pel codi](https://plugins.trac.wordpress.org/browser/helpdeskwp/), baixeu-
vos el [repositori SVN](https://plugins.svn.wordpress.org/helpdeskwp/), o subscriviu-
vos al [registre de desenvolupament](https://plugins.trac.wordpress.org/log/helpdeskwp/)
per [fisl de subscripció RSS](https://plugins.trac.wordpress.org/log/helpdeskwp/?limit=100&mode=stop_on_copy&format=rss).

## Meta

 *  Versió **1.2.0**
 *  Darrera actualització **fa 5 anys**
 *  Instal·lacions actives **Menys de 10**
 *  Versió del WordPress ** 5.2 o posterior **
 *  Provada fins a **5.9.15**
 *  Idioma
 * [English (US)](https://wordpress.org/plugins/helpdeskwp/)
 * Etiquetes
 * [customer support](https://ca.wordpress.org/plugins/tags/customer-support/)[helpdesk](https://ca.wordpress.org/plugins/tags/helpdesk/)
   [support](https://ca.wordpress.org/plugins/tags/support/)[Support Ticket](https://ca.wordpress.org/plugins/tags/support-ticket/)
   [ticket system](https://ca.wordpress.org/plugins/tags/ticket-system/)
 *  [Vista avançada](https://ca.wordpress.org/plugins/helpdeskwp/advanced/)

## Valoracions

Encara no s'ha enviat cap ressenya.

[Your review](https://wordpress.org/support/plugin/helpdeskwp/reviews/#new-post)

[Visualitzeu totes les ressenyes](https://wordpress.org/support/plugin/helpdeskwp/reviews/)

## Col·laboradors

 *   [ helpdeskwp ](https://profiles.wordpress.org/helpdeskwp/)
 *   [ Hi ](https://profiles.wordpress.org/mhmdm/)

## Suport

Teniu quelcom a dir? Necessiteu ajuda?

 [Visualitza els fòrums de suport](https://wordpress.org/support/plugin/helpdeskwp/)