kb-support

Descripció

Aquesta extensió s'ha tancat a partir de 7 de març de 2024 i no està disponible per a la seva descàrrega. Aquest tancament és temporal, a l'espera d'una revisió completa.

Blocs

Aquesta extensió proporciona 6 blocs.

  • KBS Login
  • KBS Tickets
  • KBS Profile Editor
  • KBS Search
  • KBS Register
  • KBS Submit

Ressenyes

28 de setembre de 2023
Has everything I need in a helpdesk. The KB articles are a little basic in terms of layouts but they do the job
22 de agost de 2023 1 resposta
Very well thought out and easy to use. Haven't had a single tech issue with it, and I love how flexible it is. Great work!
27 de maig de 2021 2 respostes
Plugin good at first glance. The main problem I have is that it isn't perfect for membership site, hopefully they can fix this. If a WP user creates a support ticket, but enters a different email address than the one on their account, KB-Support doesn't link this "KB-Support customer" to WP user, instead creates a new "customer" in KB Support. This makes for a lot of extra work trying to find the actual WP user (when trying to change their details, or fix account problems, etc), especially a problem for me running a membership website. I have tried deleting the duplicate KB-Support customer, changing the email address of the other KB-Support customer to the new one (matching the WP user email address), and it still doesn't link to the WP user.
3 de febrer de 2021 1 resposta
We've set up a new plugin for the events sector and use KB Support for our Articles and ticket logging system. Such an easy plugin to use.
Llegiu totes les 21 ressenyes

Col·laboradors i desenvolupadors

«KB Support – WordPress Help Desk and Knowledge Base» és programari de codi obert. La següent gent ha col·laborat en aquesta extensió.

Col·laboradors

“KB Support – WordPress Help Desk and Knowledge Base” s'ha traduït a 4 configuracions regionals. Gràcies als traductors per les seves aportacions.

Traduïu «KB Support – WordPress Help Desk and Knowledge Base» a la vostra llengua.

Interessats en el desenvolupament?

Navegueu pel codi, baixeu-vos el repositori SVN, o subscriviu-vos al registre de desenvolupament per fisl de subscripció RSS.