Title: Scut Ramburs – COD refusal protection for WooCommerce
Author: mariussirbu
Published: <strong>24 de setembre de 2026</strong>
Last modified: 24 de setembre de 2026

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# Scut Ramburs – COD refusal protection for WooCommerce

 Per [mariussirbu](https://profiles.wordpress.org/mariussirbu/)

[Baixa](https://downloads.wordpress.org/plugin/scut-ramburs.1.0.0.zip)

 * [Detalls](https://ca.wordpress.org/plugins/scut-ramburs/#description)
 * [Ressenyes](https://ca.wordpress.org/plugins/scut-ramburs/#reviews)
 *  [Instal·lació](https://ca.wordpress.org/plugins/scut-ramburs/#installation)
 * [Desenvolupament](https://ca.wordpress.org/plugins/scut-ramburs/#developers)

 [Suport](https://wordpress.org/support/plugin/scut-ramburs/)

## Descripció

Every refused cash-on-delivery parcel costs shipping both ways. Scut Ramburs keeps
a history of delivery outcomes per customer and uses it at checkout.

 * Two new order statuses: **Refused on delivery** and **Not picked up**, with bulk
   actions in the orders list.
 * Customers are recognised by phone number and email, in any format (0740 123 456,
   +40 740 123 456, 0040740123456). Optionally also by delivery address.
 * A **COD risk** column in the orders list and a history box on every order.
 * Rules: show a warning after 1 refusal, hide cash on delivery after 2 (both configurable),
   manual allow and block lists.
 * Works with the classic checkout and the block checkout. When cash on delivery
   is hidden, other payment methods stay available.
 * Requires a valid phone number when the customer chooses cash on delivery (the
   courier needs it anyway). Skipped automatically if your checkout hides the phone
   field.
 * Import past refusals from your existing orders or from a CSV export of your courier
   account.

#### Privacy

 * Phone numbers, emails and addresses are stored only as salted, irreversible hashes(
   HMAC-SHA256), in a table on your own site.
 * Customer data is never sent to the plugin author or to any third party. The only
   thing the plugin can send out is the optional error reports described below.
 * Supports the WordPress personal data export and erasure tools, adds a suggested
   paragraph to your privacy policy and deletes old history automatically (36 months
   by default).

#### Error reports (optional, off by default)

Scut Ramburs can send error reports to its author, only if an administrator agrees:
a question is asked once after activation, and the choice can be changed any time
in WooCommerce > Settings > Scut Ramburs.

 * Sent to: Sentry (sentry.io), the error tracking service used by the author, in
   its EU data region (ingest.de.sentry.io). The author’s Sentry project is set 
   not to store IP addresses.
 * Sentry’s terms of service: https://sentry.io/terms/ and privacy policy: https://
   sentry.io/privacy/
 * What is sent: the error message and the plugin file and line where it happened;
   the versions of Scut Ramburs, WordPress, WooCommerce and PHP; whether HPOS is
   on; the site language; a random ID generated on your site.
 * What is never sent: customer data (phone numbers and email addresses are masked),
   the site address, passwords or settings.
 * When: only for errors raised by Scut Ramburs or Scut Ramburs Pro; each distinct
   error at most once a day, and at most 20 reports a day.
 * Whether or not reports are sent, errors are written to WooCommerce > Status >
   Logs (source «scut-ramburs») on your own site.

## Captures

[⌊The COD risk column in the orders list, with the new "Refused on delivery" and"
Not picked up" statuses.⌉⌊The COD risk column in the orders list, with the new "
Refused on delivery" and "Not picked up" statuses.⌉[

The COD risk column in the orders list, with the new «Refused on delivery» and «
Not picked up» statuses.

[⌊The delivery history of a customer, shown on every order.⌉⌊The delivery history
of a customer, shown on every order.⌉[

The delivery history of a customer, shown on every order.

[⌊At checkout, cash on delivery is hidden for a customer with repeated refusals.⌉⌊
At checkout, cash on delivery is hidden for a customer with repeated refusals.⌉[

At checkout, cash on delivery is hidden for a customer with repeated refusals.

[⌊Settings: when to warn, when to hide cash on delivery, allow and block lists.⌉⌊
Settings: when to warn, when to hide cash on delivery, allow and block lists.⌉[

Settings: when to warn, when to hide cash on delivery, allow and block lists.

[⌊Import past refusals from your orders or from a courier CSV file.⌉⌊Import past
refusals from your orders or from a courier CSV file.⌉[

Import past refusals from your orders or from a courier CSV file.

## Instal·lació

 1. Install and activate the plugin. WooCommerce must be active.
 2. Go to WooCommerce > Settings > Scut Ramburs and review the rules.
 3. Go to WooCommerce > Scut Ramburs to import past refusals.
 4. From now on, set the status of refused parcels to «Refused on delivery» or «Not
    picked up».

## PMF

### Will a blocked customer know why?

No. The checkout shows a neutral message you can edit, and the customer can still
pay online.

### What happens to orders with the new statuses if I delete the plugin?

They keep their status in the database. Move them to another status before deleting
the plugin if you want them to stay visible in the default order views.

## Ressenyes

No hi ha ressenyes per a aquesta extensió.

## Col·laboradors i desenvolupadors

«Scut Ramburs – COD refusal protection for WooCommerce» és programari de codi obert.
La següent gent ha col·laborat en aquesta extensió.

Col·laboradors

 *   [ mariussirbu ](https://profiles.wordpress.org/mariussirbu/)

[Traduïu «Scut Ramburs – COD refusal protection for WooCommerce» a la vostra llengua.](https://translate.wordpress.org/projects/wp-plugins/scut-ramburs)

### Interessats en el desenvolupament?

[Navegueu pel codi](https://plugins.trac.wordpress.org/browser/scut-ramburs/), baixeu-
vos el [repositori SVN](https://plugins.svn.wordpress.org/scut-ramburs/), o subscriviu-
vos al [registre de desenvolupament](https://plugins.trac.wordpress.org/log/scut-ramburs/)
per [fisl de subscripció RSS](https://plugins.trac.wordpress.org/log/scut-ramburs/?limit=100&mode=stop_on_copy&format=rss).

## Registre de canvis

#### 1.0.0

 * First public release.

## Meta

 *  Versió **1.0.0**
 *  Darrera actualització **fa 2 setmanes**
 *  Instal·lacions actives **Menys de 10**
 *  Versió del WordPress ** 6.5 o posterior **
 *  Provada fins a **7.1.3**
 *  Versió del PHP ** 7.4 o posterior **
 *  Idioma
 * [English (US)](https://wordpress.org/plugins/scut-ramburs/)
 * Etiquetes
 * [cash on delivery](https://ca.wordpress.org/plugins/tags/cash-on-delivery/)[cod](https://ca.wordpress.org/plugins/tags/cod/)
   [romania](https://ca.wordpress.org/plugins/tags/romania/)[woocommerce](https://ca.wordpress.org/plugins/tags/woocommerce/)
 *  [Vista avançada](https://ca.wordpress.org/plugins/scut-ramburs/advanced/)

## Valoracions

Encara no s'ha enviat cap ressenya.

[La vostra ressenya](https://wordpress.org/support/plugin/scut-ramburs/reviews/#new-post)

[Visualitza totes les ressenyes](https://wordpress.org/support/plugin/scut-ramburs/reviews/)

## Col·laboradors

 *   [ mariussirbu ](https://profiles.wordpress.org/mariussirbu/)

## Suport

Teniu quelcom a dir? Necessiteu ajuda?

 [Visualitza els fòrums de suport](https://wordpress.org/support/plugin/scut-ramburs/)