Title: ShopChat – Order Alerts &amp; Abandoned Cart Recovery
Author: Mizbahuddin Qasim
Published: <strong>30 de setembre de 2026</strong>
Last modified: 30 de setembre de 2026

---

Cerca extensions

![](https://ps.w.org/shopchat/assets/banner-772x250.png?rev=3720824)

![](https://ps.w.org/shopchat/assets/icon-256x256.png?rev=3720824)

# ShopChat – Order Alerts & Abandoned Cart Recovery

 Per [Mizbahuddin Qasim](https://profiles.wordpress.org/qasimmzibah/)

[Baixa](https://downloads.wordpress.org/plugin/shopchat.1.0.1.zip)

 * [Detalls](https://ca.wordpress.org/plugins/shopchat/#description)
 * [Ressenyes](https://ca.wordpress.org/plugins/shopchat/#reviews)
 *  [Instal·lació](https://ca.wordpress.org/plugins/shopchat/#installation)
 * [Desenvolupament](https://ca.wordpress.org/plugins/shopchat/#developers)

 [Suport](https://wordpress.org/support/plugin/shopchat/)

## Descripció

**ShopChat** is an all-in-one customer engagement and recovery suite designed specifically
for WooCommerce store owners.

WhatsApp messages boast an incredible **90%+ open rate** compared to traditional
emails. ShopChat gives your store the power to communicate with shoppers via WhatsApp
instantly.

### Key Features

 * **100% Free 1-Click Messaging (Default):** Zero monthly fees, zero Meta API setup,
   zero per-message costs. Send order notifications and cart recovery links directly
   with 1 click from your WordPress admin.
 * **Automated Meta Cloud API Support (Optional):** Ready for high-volume stores
   needing automated background dispatch via the official WhatsApp Business Platform.
 * **Storefront Floating WhatsApp Widget:** Beautiful, customizable chat bubble 
   with agent name, online status, and prefilled product inquiry on product detail
   pages.
 * **Abandoned Cart Capture & Recovery:** Automatically captures guest shopper contact
   info on checkout field change. Send 1-click cart restore links with items repopulated.
 * **Dynamic Template Engine with Live Phone Simulator:** Customize order status
   alerts (Processing, Completed, Shipped, etc.) with dynamic tags (`{customer_name}`,`{
   order_id}`, `{order_total}`) and preview them in a realistic WhatsApp smartphone
   mockup.
 * **Post-Purchase Review Booster:** Generate one-click WhatsApp review requests
   to increase product ratings.
 * **High-Performance Order Storage (HPOS) Ready:** 100% compatible with modern 
   WooCommerce HPOS and Classic custom post types.

### External services

This plugin integrates with third-party external services to provide WhatsApp messaging
and customer communication:

 1. **WhatsApp Click-to-Chat (wa.me / api.whatsapp.com)**

* **Service Provider:** Meta Platforms, Inc. / WhatsApp LLC.
 * **What it is used
for:** Powers the default 1-Click Direct Messaging mode and the Storefront Customer
Chat Widget. It creates deep links that open WhatsApp Web or the WhatsApp desktop/
mobile app with pre-filled message text. * **What data is sent:** Recipient phone
number and encoded message content (customer first name, order number, store title,
or product inquiry URL). * **When data is sent:** Only when an admin or a storefront
visitor explicitly clicks the WhatsApp action button or chat widget. No background
data transmission occurs. * **Terms of Service:** [https://www.whatsapp.com/legal/terms-of-service](https://www.whatsapp.com/legal/terms-of-service)***
Privacy Policy:** [https://www.whatsapp.com/legal/privacy-policy](https://www.whatsapp.com/legal/privacy-policy)

 1. **Meta WhatsApp Business Cloud API (graph.facebook.com)**

* **Service Provider:** Meta Platforms, Inc.
 * **What it is used for:** Optional
automated messaging engine for stores wanting automatic background delivery of order
alerts and cart recovery notifications through the official WhatsApp Business Platform.
Also used to verify template parameter counts from the WhatsApp Business Account.***
What data is sent:** Store Phone Number ID, WhatsApp Business Account ID, System
User Permanent Access Token, recipient phone number, and template parameters (customer
name, order number, cart total). * **When data is sent:** Only when the store administrator
explicitly enables «Official Meta Cloud API» mode and configures their API credentials.
Requests are dispatched upon WooCommerce order status transitions, automated cart
recovery cron intervals, or manual «Send Test» admin clicks. * **Meta Terms of Service:**
[https://www.facebook.com/legal/terms](https://www.facebook.com/legal/terms) * **
WhatsApp Business Terms:** [https://www.whatsapp.com/legal/business-terms](https://www.whatsapp.com/legal/business-terms)***
Meta Privacy Policy:** [https://www.facebook.com/privacy/policy](https://www.facebook.com/privacy/policy)

## Captures

[⌊Overview Dashboard with recovery metrics and launch checklist.⌉⌊Overview Dashboard
with recovery metrics and launch checklist.⌉[

Overview Dashboard with recovery metrics and launch checklist.

[⌊Template Editor with real-time interactive WhatsApp Phone Simulator.⌉⌊Template
Editor with real-time interactive WhatsApp Phone Simulator.⌉[

Template Editor with real-time interactive WhatsApp Phone Simulator.

[⌊Storefront floating WhatsApp customer chat widget with online status.⌉⌊Storefront
floating WhatsApp customer chat widget with online status.⌉[

Storefront floating WhatsApp customer chat widget with online status.

[⌊Abandoned Carts table with 1-click recovery actions.⌉⌊Abandoned Carts table with
1-click recovery actions.⌉[

Abandoned Carts table with 1-click recovery actions.

[⌊WooCommerce Order screen with WhatsApp action box.⌉⌊WooCommerce Order screen with
WhatsApp action box.⌉[

WooCommerce Order screen with WhatsApp action box.

[[

[[

## Instal·lació

 1. Upload the `shopchat` folder to the `/wp-content/plugins/` directory, or install
    the plugin directly through the WordPress plugins screen.
 2. Activate the plugin through the ‘Plugins’ screen in WordPress.
 3. Navigate to **ShopChat** in your WordPress admin menu.
 4. Enter your store’s WhatsApp Business number and save.
 5. Customize your order templates and enjoy higher conversions!

## PMF

### Is this plugin completely free to use?

Yes! By default, ShopChat uses our 1-Click direct send technology (`wa.me`). You
do not need to pay any monthly subscriptions, credit cards, or Meta API charges.

### Do I need a Meta Developer Account?

No. You can use any existing WhatsApp or WhatsApp Business number. A Meta Cloud 
API connection is completely optional for stores that prefer background automation.

### Does it work with guest checkout?

Yes. Our checkout listener detects when guest shoppers enter their phone number 
or email, allowing you to recover abandoned carts even before an account is registered.

### Is ShopChat compatible with WooCommerce HPOS?

Yes, ShopChat fully declares and implements High-Performance Order Storage (HPOS)
compatibility.

## Ressenyes

No hi ha ressenyes per a aquesta extensió.

## Col·laboradors i desenvolupadors

«ShopChat – Order Alerts & Abandoned Cart Recovery» és programari de codi obert.
La següent gent ha col·laborat en aquesta extensió.

Col·laboradors

 *   [ Mizbahuddin Qasim ](https://profiles.wordpress.org/qasimmzibah/)

[Traduïu «ShopChat – Order Alerts & Abandoned Cart Recovery» a la vostra llengua.](https://translate.wordpress.org/projects/wp-plugins/shopchat)

### Interessats en el desenvolupament?

[Navegueu pel codi](https://plugins.trac.wordpress.org/browser/shopchat/), baixeu-
vos el [repositori SVN](https://plugins.svn.wordpress.org/shopchat/), o subscriviu-
vos al [registre de desenvolupament](https://plugins.trac.wordpress.org/log/shopchat/)
per [fisl de subscripció RSS](https://plugins.trac.wordpress.org/log/shopchat/?limit=100&mode=stop_on_copy&format=rss).

## Registre de canvis

#### 1.0.1

 * Minor CSS Update
 * Icon Update

#### 1.0.0

 * Initial release.
 * Added 1-Click Free Mode and Meta Cloud API integration.
 * Added Storefront floating chat widget with single-product inquiries.
 * Added Abandoned Cart capture and 1-click restoration engine.
 * Added WooCommerce HPOS support.

## Meta

 *  Versió **1.0.1**
 *  Darrera actualització **fa 12 hores**
 *  Instal·lacions actives **Menys de 10**
 *  Versió del WordPress ** 5.8 o posterior **
 *  Provada fins a **7.1.2**
 *  Versió del PHP ** 7.4 o posterior **
 *  Idioma
 * [English (US)](https://wordpress.org/plugins/shopchat/)
 * Etiquetes
 * [abandoned cart](https://ca.wordpress.org/plugins/tags/abandoned-cart/)[order notification](https://ca.wordpress.org/plugins/tags/order-notification/)
   [whatsapp](https://ca.wordpress.org/plugins/tags/whatsapp/)[whatsapp chat](https://ca.wordpress.org/plugins/tags/whatsapp-chat/)
   [woocommerce](https://ca.wordpress.org/plugins/tags/woocommerce/)
 *  [Vista avançada](https://ca.wordpress.org/plugins/shopchat/advanced/)

## Valoracions

Encara no s'ha enviat cap ressenya.

[La vostra ressenya](https://wordpress.org/support/plugin/shopchat/reviews/#new-post)

[Visualitza totes les ressenyes](https://wordpress.org/support/plugin/shopchat/reviews/)

## Col·laboradors

 *   [ Mizbahuddin Qasim ](https://profiles.wordpress.org/qasimmzibah/)

## Suport

Teniu quelcom a dir? Necessiteu ajuda?

 [Visualitza els fòrums de suport](https://wordpress.org/support/plugin/shopchat/)