Title: CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout Author: CRM Perks Published: 18 d'agost de 2018 Last modified: 15 de desembre de 2025 --- Cerca extensions ![](https://ps.w.org/support-x/assets/banner-772x250.png?rev=2629443) ![](https://ps.w.org/support-x/assets/icon-256x256.png?rev=2629443) # CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout Per [CRM Perks](https://profiles.wordpress.org/crmperks/) [Baixa](https://downloads.wordpress.org/plugin/support-x.1.1.8.zip) * [Detalls](https://ca.wordpress.org/plugins/support-x/#description) * [Ressenyes](https://ca.wordpress.org/plugins/support-x/#reviews) * [Desenvolupament](https://ca.wordpress.org/plugins/support-x/#developers) [Suport](https://wordpress.org/support/plugin/support-x/) ## Descripció Show user tickets from [HelpScout](https://www.helpscout.net/), [ZenDesk](https://www.zendesk.com/), [FreshDesk](https://freshdesk.com/) and [Teamwork Desk](https://www.teamworkdesk.com/) in wordpress. Users can create new support tickets and reply to old tickets from wordpress. Learn more at [crmperks.com](https://www.crmperks.com/plugins/support-plugins/support-x/?utm_source=wordpress&utm_medium=directory&utm_campaign=supportx+readme) ### Supported Ticket Systems * [HelpScout](https://www.helpscout.net/) * [ZenDesk](https://www.zendesk.com/) * [FreshDesk](https://freshdesk.com/) * [Teamwork Desk](https://www.teamworkdesk.com/) ### Key Features * Display all tickets related to a user in table form. * You can use shortcode to display a ‘Create a Ticket’ form and all tickets related to a user. * You can prevent spams by enabling Google reCaptcha before submitting a ticket. * Displays user tickets and ‘Create a Ticket’ form in «my-account» section of WooCommerce. * Plugin works with WooCommerce and HelpScout. When viewing a ticket in helpScout, It displays all WooCommerce orders of that user in Help Scout. > **Premium Version.** > Following features are available in Premium version only.[WordPress HelpDesk Integration Pro](https://www.crmperks.com/plugins/support-plugins/support-x/?utm_source=wordpress&utm_medium=directory&utm_campaign=supportx+readme). > * Phone Number field > * File Attachments > * Custom Fields > * Ticket Tags ## Captures * [[ * Tickets Table. * [[ * Create Ticket. * [[ * View Ticket. * [[ * Help Scout APP. * [[ * Ticket System Settings. ## PMF ### Where can I get support? Our team provides free support at [https://www.crmperks.com/contact-us/](https://www.crmperks.com/contact-us/). ### Zendesk Support for WordPress * Give users opportunity to view their tickets from Zendesk. * Display User’s old tickets from Zendesk in a table form. Users can view any ticket. * users can submit new tickets by submitting a simple form. ### Helpscout WordPress Plugin * Allow users to view their helpscout tickets on your wordpress site. * Users can easily create new tickets with simple contact form. * Display User’s old tickets from HelpScout in a table form. ### Freshdesk for WordPress * Easily connect your wordpress site to your freshdesk account. * show user’s old tickets in beautiful table with simple shortcode. * users can easily create a new ticket by submitting a simple form. ### Website Help Desk Software * Show user’s tickets in your website. * You can use any ticketing system like zendesk, Freshdesk etc. * Users can reply to tickets from your website. ### Help desk Software for WordPress * This Plugin adds helpdesk portal in your wordpress site. * Users can easily see old tickets and reply to any ticket. * Integrates with popular ticketing systems like Zendesk, Freshdesk etc. ### Best Helpdesk Plugin for WordPress * This plugin provides wordpess sortcodes for displaying user tickets and creating new ticket form. * Supports many popular ticketing systems like zendesk. * Tickets attachments are also supported. ## Ressenyes ![](https://secure.gravatar.com/avatar/9146f2f2a19c7a34d55a93612b67e882329f8bc2f38d13dac3be1810e3854a01? s=60&d=retro&r=g) ### 󠀁[Great plugin, great support!](https://wordpress.org/support/topic/great-plugin-great-support-1922/)󠁿 [Lucian Mihailescu](https://profiles.wordpress.org/lucianmih/) 15 de setembre de 2024 This is a great plugin to integrate WordPress HelpDesk with different support systems like HelpScout, Zendesk etc. Beside the plugin itself, the CRM Perks support team helped many several time to setup and test some of their other plugins (Constant Contact integration, form entries etc.) Warmly recommended! Thank you! ![](https://secure.gravatar.com/avatar/c74a96646f6ddd1eb9a6af7b91145bcb3fad8d9148c6d16fa64ccadf4cb1146e? s=60&d=retro&r=g) ### 󠀁[Great plugin for Zendesk users!! Highly Recommanded!!](https://wordpress.org/support/topic/great-plugin-for-zendesk-users-highly-recommanded/)󠁿 [Chang](https://profiles.wordpress.org/mydongchanggeng007/) 19 de juny de 2024 Great plugin for Zendesk users!! Highly Recommanded!! It allows you to see all the previous communication history from each customer!! ![](https://secure.gravatar.com/avatar/189907d946d8bd908154920967d7eeed12e1f258dcce3a55fafe3c67a9970af4? s=60&d=retro&r=g) ### 󠀁[Been looking for Native HelpScout Support!](https://wordpress.org/support/topic/good-plugin-6651/)󠁿 [chijiokeokereke](https://profiles.wordpress.org/chijiokeokereke/) 12 de març de 2024 My client wanted to developer a custom plugin but we were fortunate enough to find this one. I appreciate the support. ![](https://secure.gravatar.com/avatar/abb257e951fe0d89ae28dd1ecd217541d9db2025c0f1c1421ae45bb55500f82e? s=60&d=retro&r=g) ### 󠀁[Just what we needed](https://wordpress.org/support/topic/just-what-we-needed-96/)󠁿 [stevetushar](https://profiles.wordpress.org/stevetushar/) 18 de gener de 2023 We were looking for better Freshdesk integration for our users and this was the solution. ![](https://secure.gravatar.com/avatar/47e9d156ac53e9769862aa031c5d0f85945ac205b25e81d70b5d423b09f4afe5? s=60&d=retro&r=g) ### 󠀁[Started off well](https://wordpress.org/support/topic/just-brilliant-64/)󠁿 [deargeek](https://profiles.wordpress.org/deargeek/) 19 de agost de 2022 Stopped working, support unimpressive. Would rather delete this review but not an option. ![](https://secure.gravatar.com/avatar/0e3495b029d597ced289a2b05a42bce363c1ad00b82f548311f02c1347cfa814? s=60&d=retro&r=g) ### 󠀁[Great support and great plugin](https://wordpress.org/support/topic/great-support-and-great-plugin-39/)󠁿 [mysteryislands](https://profiles.wordpress.org/mysteryislands/) 16 de juliol de 2020 I’m using this plug-in to get Zendesk tickets to my WooCommerce my account pages. Styling is amazing, ticket creation works flawlessly and the support is amazing if you encounter any issues. They also patch issues in the plug-in very quickly, which is great! [ Llegiu totes les 7 ressenyes ](https://wordpress.org/support/plugin/support-x/reviews/) ## Col·laboradors i desenvolupadors «CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout» és programari de codi obert. La següent gent ha col·laborat en aquesta extensió. Col·laboradors * [ CRM Perks ](https://profiles.wordpress.org/crmperks/) * [ Samer Bazzi ](https://profiles.wordpress.org/sbazzi/) [Traduïu «CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout» a la vostra llengua.](https://translate.wordpress.org/projects/wp-plugins/support-x) ### Interessats en el desenvolupament? [Navegueu pel codi](https://plugins.trac.wordpress.org/browser/support-x/), baixeu- vos el [repositori SVN](https://plugins.svn.wordpress.org/support-x/), o subscriviu- vos al [registre de desenvolupament](https://plugins.trac.wordpress.org/log/support-x/) per [fisl de subscripció RSS](https://plugins.trac.wordpress.org/log/support-x/?limit=100&mode=stop_on_copy&format=rss). ## Registre de canvis #### 1.1.8 * fixed «xss issue with tickets submission» issue. #### 1.1.7 * fixed «xss issue with shortcode» issue. #### 1.1.6 * fixed «xss issue with shortcode» issue. #### 1.1.5 * fixed «helpscout empty ticket» issue. #### 1.1.4 * added «disable new tickets» feature. #### 1.1.3 * fixed ticket number issue. #### 1.1.2 * fixed required ticket fields issue. #### 1.1.1 * fixed freshdesk ticket issue. #### 1.1.0 * fixed php8 issues. #### 1.0.9 * removed helpscout drafts from threads list. #### 1.0.8 * added ticket form class. #### 1.0.7 * fixed empty shortcode issue. #### 1.0.6 * fixed single ticket owner issue in freshdesk. #### 1.0.5 * fixed multiple ticket owners issue in helpscout. #### 1.0.4 * upgraded helpscout API to v2. #### 1.0.3 * added close ticket checkbox for helpscout. #### 1.0.2 * added filter for changing tickets table template. #### 1.0.1 * Fixed table and forms styling. #### 1.0.0 * Initial release. ## Meta * Versió **1.1.8** * Darrera actualització **fa 5 mesos** * Instal·lacions actives **50+** * Versió del WordPress ** 3.8 o posterior ** * Provada fins a **6.9.4** * Versió del PHP ** 5.3 o posterior ** * Idioma * [English (US)](https://wordpress.org/plugins/support-x/) * Etiquetes * [freshdesk](https://ca.wordpress.org/plugins/tags/freshdesk/)[helpdesk](https://ca.wordpress.org/plugins/tags/helpdesk/) [helpscout](https://ca.wordpress.org/plugins/tags/helpscout/)[support](https://ca.wordpress.org/plugins/tags/support/) [zendesk](https://ca.wordpress.org/plugins/tags/zendesk/) * [Vista avançada](https://ca.wordpress.org/plugins/support-x/advanced/) ## Valoracions 4.4 sobre 5 estrelles. * [ 6 valoracions de 5 estrelles ](https://wordpress.org/support/plugin/support-x/reviews/?filter=5) * [ 0 valoracions de 4 estrelles ](https://wordpress.org/support/plugin/support-x/reviews/?filter=4) * [ 0 valoracions de 3 estrelles ](https://wordpress.org/support/plugin/support-x/reviews/?filter=3) * [ 0 valoracions de 2 estrelles ](https://wordpress.org/support/plugin/support-x/reviews/?filter=2) * [ 1 valoració de 1 estrelles ](https://wordpress.org/support/plugin/support-x/reviews/?filter=1) [Your review](https://wordpress.org/support/plugin/support-x/reviews/#new-post) [Visualitzeu totes les ressenyes](https://wordpress.org/support/plugin/support-x/reviews/) ## Col·laboradors * [ CRM Perks ](https://profiles.wordpress.org/crmperks/) * [ Samer Bazzi ](https://profiles.wordpress.org/sbazzi/) ## Suport Teniu quelcom a dir? Necessiteu ajuda? [Visualitza els fòrums de suport](https://wordpress.org/support/plugin/support-x/)