Title: Order Tracker for WooCommerce – let customers check orders themselves Author: bPlugins Published: 14 d'agost de 2020 Last modified: 26 de juliol de 2026 --- Cerca extensions ![](https://ps.w.org/wc-order-tracker/assets/banner-772x250.png?rev=3623397) ![](https://ps.w.org/wc-order-tracker/assets/icon.svg?rev=3623397) # Order Tracker for WooCommerce – let customers check orders themselves Per [bPlugins](https://profiles.wordpress.org/bplugins/) [Baixa](https://downloads.wordpress.org/plugin/wc-order-tracker.1.2.8.zip) [Previsualitza](https://ca.wordpress.org/plugins/wc-order-tracker/?preview=1) * [Detalls](https://ca.wordpress.org/plugins/wc-order-tracker/#description) * [Ressenyes](https://ca.wordpress.org/plugins/wc-order-tracker/#reviews) * [Instal·lació](https://ca.wordpress.org/plugins/wc-order-tracker/#installation) * [Desenvolupament](https://ca.wordpress.org/plugins/wc-order-tracker/#developers) [Suport](https://wordpress.org/support/plugin/wc-order-tracker/) ## Descripció **Cut down «where is my order?» emails – give customers a self-service tracking page that shows their order status instantly.** [**Order Tracker for WooCommerce**](https://bplugins.com/products/wc-order-tracker/) | [**GitHub**](https://github.com/hmbashar/wc-order-tracker) | [**Support**](https://ca.wordpress.org/plugins/wc-order-tracker/support@bplugins.com?output_format=md) ### Why Order Tracker for WooCommerce? **Order Tracker for WooCommerce** gives your customers a self-service way to check the status of their orders without contacting support. Customers enter their order number and the phone number used at checkout, and the plugin returns the current order status, a visual progress bar, and key order details – all without a page reload. The tracker fits anywhere on your site: use the included page template or drop the`[ cbwct-order-tracker]` shortcode into any post or page. It even adds a custom «Shipped» order status to WooCommerce, complete with a quick action button in the admin orders list. Developers get filter hooks for customizing labels, messages, and progress percentages, and the plugin is fully translation-ready. ### Free Features * **Self-Service Order Lookup:** Customers search by order number and billing/shipping phone number. * **Ajax-Powered Results:** Status appears instantly, no page reload required. * **Visual Progress Bar:** Stages for Pending, On Hold, Processing, Shipped, and Completed orders. * **Handles Every Outcome:** Built-in support for cancelled, refunded, and failed orders. * **Custom «Shipped» Status:** Adds a Shipped order status to WooCommerce with a quick action button in the admin orders list. * **Flexible Placement:** Use as a page template or via the `[cbwct-order-tracker]` shortcode anywhere on your site. * **Developer-Friendly:** Filter hooks for customizing labels, messages, and progress percentages. * **Translation-Ready:** Fully translatable (text domain: `wc-order-tracker`). ### How to Use 1. Install and activate the plugin (WooCommerce must be active). 2. Add the tracking form to your site in one of two ways: 3. * **Shortcode:** Add `[cbwct-order-tracker]` to any post or page. * **Page template:** Create a new page and select the **Order Tracker for WooCommerce** template from the Page Attributes panel. 4. Publish – customers can now track their orders with their order number and phone number. ### Use Cases * **Online Stores:** Reduce support tickets by letting customers check order status themselves. * **Cash-on-Delivery Shops:** Track orders by phone number without requiring customer accounts. * **Stores with Shipping Workflows:** Use the custom «Shipped» status to keep customers informed between processing and delivery. For more information, visit the [plugin homepage](https://bplugins.com/products/wc-order-tracker/). Contributions are welcome on [GitHub](https://github.com/hmbashar/wc-order-tracker). ### Filter hooks The following filters let developers customize the tracker output: * `cbwct_order_tracking_heading` — Heading shown above the tracking form. * `cbwct_field_text_order_number` — Label for the order number field. * `cbwct_field_text_phone_number` — Label for the phone number field. * `cbwct_submit_button_text` — Submit button text. * `cbwct_order_number_phone_number_required` — Message shown when either field is empty. * `cbwct_order_is_not_found` — Message shown when the entered order number doesn’t exist. * `cbwct_phone_mismatch` — Message shown when the phone number doesn’t match the order. * `cbwct_product_title_trim_words` — Number of words shown in product titles on the result table (default: 8). * `cbwct_pending_progress_percent` — Progress bar percentage for _Pending_ orders( default: 23). * `cbwct_on_hold_progress_percent` — Progress bar percentage for _On hold_ orders( default: 42). * `cbwct_processing_progress_percent` — Progress bar percentage for _Processing_ orders (default: 61). * `cbwct_shipped_progress_percent` — Progress bar percentage for _Shipped_ orders( default: 80). * `cbwct_completed_progress_percent` — Progress bar percentage for _Completed_ orders (default: 100). The legacy misspelled filter names (`cbwct_*_prograss_percent`) from earlier versions are still supported for backward compatibility, but new code should use the names listed above. ### Support For questions, support, or feature requests, contact the team at [support@bplugins.com](https://ca.wordpress.org/plugins/wc-order-tracker/support@bplugins.com?output_format=md) or visit [bPlugins.com](https://bplugins.com). ## Captures [⌊Cancelled order view.⌉⌊Cancelled order view.⌉[ Cancelled order view. [⌊Shipped order with progress bar.⌉⌊Shipped order with progress bar.⌉[ Shipped order with progress bar. [⌊Order in processing status.⌉⌊Order in processing status.⌉[ Order in processing status. [⌊Order on hold.⌉⌊Order on hold.⌉[ Order on hold. ## Instal·lació **From your WordPress dashboard (recommended):** 1. Go to **Plugins Add New**. 2. Search for **«Order Tracker for WooCommerce»**. 3. Click **Install Now**, then **Activate**. 4. Add `[cbwct-order-tracker]` to any page, or assign the **Order Tracker for WooCommerce** page template to a new page. **Manual installation:** 1. Upload the plugin folder to the `/wp-content/plugins/` directory. 2. Activate the plugin through the **Plugins** screen in WordPress. 3. Display the order tracking form using the shortcode or the page template as described above. ## PMF ### How do I add the order tracking form to my site? You can either insert the `[cbwct-order-tracker]` shortcode into any post or page, or create a dedicated page and assign the **Order Tracker for WooCommerce** page template under Page Attributes. ### My customer’s order and phone number are correct, but the result shows «not found.» What should I do? Make sure the phone number entered for tracking matches the format used at checkout exactly. For example, if the customer placed the order with the country code (`+ 88123456789`), they must enter the same format when tracking. Likewise, an order placed without a country code (`123456789`) must be tracked using the same format. ### Does the plugin require WooCommerce? Yes. The plugin tracks WooCommerce orders, so WooCommerce must be installed and active. ### Do customers need an account to track their orders? No. Customers only need their order number and the phone number they used at checkout– no login required. ### Which order statuses does the progress bar show? The progress bar covers Pending, On Hold, Processing, Shipped, and Completed stages, and the tracker also handles cancelled, refunded, and failed orders. ### Does the plugin support developer hooks? Yes. Several filter hooks are available to customize the form labels, messages, and progress bar percentages – see the **Filter hooks** section below. ### Is the plugin translation-ready? Yes. The plugin uses the `wc-order-tracker` text domain and is fully compatible with WordPress.org’s translation platform. ## Ressenyes ![](https://secure.gravatar.com/avatar/7dc9aa7d00fef58ff3f53183cf5aee36bd7b3671ce6363916d60feab2c58786c? s=60&d=retro&r=g) ### 󠀁[Wow . Very Good !](https://wordpress.org/support/topic/wow-very-good-2/)󠁿 [mrphunglq](https://profiles.wordpress.org/mrphunglq/) 28 de febrer de 2023 1 resposta Thank you very much ! PS: Can you add other language ? ![](https://secure.gravatar.com/avatar/e203ef0a70a1c8ff3a9f9afb79242a3f3272c7a9afa77be448873804ad1c4d3f? s=60&d=retro&r=g) ### 󠀁[The Best Order Tracking Plugin!](https://wordpress.org/support/topic/the-best-order-tracking-plugin/)󠁿 [kashfulbangladesh](https://profiles.wordpress.org/kashfulbangladesh/) 27 de febrer de 2023 1 resposta Previously use the plugin we were tried all free Order Track plugin but when we have found this plugin just trust us we are absolutely thankful. Even though plugin developer is supportive and awesome behaviour. For everything we are glad to find the plugin thanks to the «Order Tracker for WooCommerce» team from kashful.com.bd ![](https://secure.gravatar.com/avatar/a7d1c270fd74cd2908da37ac2e0c71d46687649c26fa01f4aacf99bf8c3f1e75? s=60&d=retro&r=g) ### 󠀁[Works Perfectly](https://wordpress.org/support/topic/works-perfectly-2521/)󠁿 [MD.NESAR MRIDHA](https://profiles.wordpress.org/mdnesarmridha/) 12 de setembre de 2022 Great plugin, Its working Perfectly. ![](https://secure.gravatar.com/avatar/7d36f5712f660aa76c6b2143e6b4a21144f8ad6267ae61bb37d829093f5b3532? s=60&d=retro&r=g) ### 󠀁[Awesome Useful Plugins For Sure.](https://wordpress.org/support/topic/awesome-useful-plugins-for-sure/)󠁿 [hmathir](https://profiles.wordpress.org/hmathir/) 11 de setembre de 2022 Awesome Useful Plugins For Sure. ![](https://secure.gravatar.com/avatar/f26983e457079421708efb34e3414503f143467f112dd32ac8ad44f4973748b7? s=60&d=retro&r=g) ### 󠀁[No option to configure it](https://wordpress.org/support/topic/no-option-to-configure-it/)󠁿 [hartology](https://profiles.wordpress.org/hartology/) 7 de maig de 2021 Don’t border installing. ![](https://secure.gravatar.com/avatar/b545de128aaea398bc2a457a42450add1c879c8a3292b82beea709cf2c154a52? s=60&d=retro&r=g) ### 󠀁[Excellent Plugin](https://wordpress.org/support/topic/excellent-plugin-6321/)󠁿 [mehmood19](https://profiles.wordpress.org/mehmood19/) 24 de setembre de 2020 1 resposta I m shocked that this plugin is free and it’s working excellently.. hats off bro [ Llegiu totes les 6 ressenyes ](https://wordpress.org/support/plugin/wc-order-tracker/reviews/) ## Col·laboradors i desenvolupadors «Order Tracker for WooCommerce – let customers check orders themselves» és programari de codi obert. La següent gent ha col·laborat en aquesta extensió. Col·laboradors * [ bPlugins ](https://profiles.wordpress.org/bplugins/) * [ Abu Hayat ](https://profiles.wordpress.org/abuhayat/) * [ shehabulislam ](https://profiles.wordpress.org/shehabulislam/) “Order Tracker for WooCommerce – let customers check orders themselves” s’ha traduït a 1 configuració regional. Gràcies als [traductors](https://translate.wordpress.org/projects/wp-plugins/wc-order-tracker/contributors) per les seves aportacions. [Traduïu «Order Tracker for WooCommerce – let customers check orders themselves» a la vostra llengua.](https://translate.wordpress.org/projects/wp-plugins/wc-order-tracker) ### Interessats en el desenvolupament? [Navegueu pel codi](https://plugins.trac.wordpress.org/browser/wc-order-tracker/), baixeu-vos el [repositori SVN](https://plugins.svn.wordpress.org/wc-order-tracker/), o subscriviu-vos al [registre de desenvolupament](https://plugins.trac.wordpress.org/log/wc-order-tracker/) per [fisl de subscripció RSS](https://plugins.trac.wordpress.org/log/wc-order-tracker/?limit=100&mode=stop_on_copy&format=rss). ## Registre de canvis #### 1.2.8 * Declared GPLv2 license in the plugin header. * Aligned the text domain with the plugin slug (`wc-order-tracker`) across all gettext calls and replaced inline-variable strings with `sprintf()` placeholders plus translator comments. * Hardened nonce verification and input sanitization (`isset` + `wp_unslash` + ` sanitize_text_field`) on all `$_POST` reads. * Improved output escaping across all templates (`esc_attr`, `esc_url`, `wp_kses_post`,` intval`); refactored helper methods to return values so call-site escaping is effective. * Prefixed template and process variables with `cbwct_` to satisfy WordPress Coding Standards. * Introduced a version constant and passed it to all `wp_enqueue_style` / `wp_enqueue_script` calls for proper cache busting. * Removed the discouraged `load_plugin_textdomain()` call (WordPress now loads translations automatically for hosted plugins). * Renamed progress-bar filters from `cbwct_*_prograss_percent` to `cbwct_*_progress_percent`( correct spelling). The legacy names continue to work as backward-compatible aliases. #### 1.2.7 * Fixed text domain issues. #### 1.2.5 * Improved translation support. #### 1.2.4 * Fixed translation issues. #### 1.2.3 * Fixed order number search issue. #### 1.2.2 * Added text domain and security updates. #### 1.1 * Fixed broken search form. * Added «Shipped» order status. * Fixed shortcode error. * General improvements. #### 1.0 * Initial release. ## Meta * Versió **1.2.8** * Darrera actualització **fa 4 setmanes** * Instal·lacions actives **900+** * Versió del WordPress ** 5.5 o posterior ** * Provada fins a **6.9.7** * Versió del PHP ** 8.0 o posterior ** * Idiomes * [Bengali (Bangladesh)](https://bn.wordpress.org/plugins/wc-order-tracker/) i [English (US)](https://wordpress.org/plugins/wc-order-tracker/). * [Traduïu a la vostra llengua](https://translate.wordpress.org/projects/wp-plugins/wc-order-tracker) * Etiquetes * [delivery tracking](https://ca.wordpress.org/plugins/tags/delivery-tracking/) [order tracking](https://ca.wordpress.org/plugins/tags/order-tracking/)[shipping](https://ca.wordpress.org/plugins/tags/shipping/) [tracking](https://ca.wordpress.org/plugins/tags/tracking/)[woocommerce](https://ca.wordpress.org/plugins/tags/woocommerce/) * [Vista avançada](https://ca.wordpress.org/plugins/wc-order-tracker/advanced/) ## Valoracions 4.3 sobre 5 estrelles. * [ 5 valoracions de 5 estrelles ](https://wordpress.org/support/plugin/wc-order-tracker/reviews/?filter=5) * [ 0 valoracions de 4 estrelles ](https://wordpress.org/support/plugin/wc-order-tracker/reviews/?filter=4) * [ 0 valoracions de 3 estrelles ](https://wordpress.org/support/plugin/wc-order-tracker/reviews/?filter=3) * [ 0 valoracions de 2 estrelles ](https://wordpress.org/support/plugin/wc-order-tracker/reviews/?filter=2) * [ 1 valoració de 1 estrelles ](https://wordpress.org/support/plugin/wc-order-tracker/reviews/?filter=1) [La vostra ressenya](https://wordpress.org/support/plugin/wc-order-tracker/reviews/#new-post) [Visualitza totes les ressenyes](https://wordpress.org/support/plugin/wc-order-tracker/reviews/) ## Col·laboradors * [ bPlugins ](https://profiles.wordpress.org/bplugins/) * [ Abu Hayat ](https://profiles.wordpress.org/abuhayat/) * [ shehabulislam ](https://profiles.wordpress.org/shehabulislam/) ## Suport Teniu quelcom a dir? Necessiteu ajuda? [Visualitza els fòrums de suport](https://wordpress.org/support/plugin/wc-order-tracker/)