Keyideas Jewelry Configurator

PMF

What’s the Difference Between the Free and Paid Versions?

The free version provides access to the Jewelith 3D Configurator with pre-loaded ring and bracelet models, interactive step-by-step customization, real-time 3D product preview, multilingual and multi-currency support, customizable branding, and a fully mobile-optimized experience.

The paid version includes everything in the free version, plus:

• Add to Cart functionality for customer purchases
• Ability to update placeholder pricing for configured products
• Option to upload your own ring and bracelet models (GLB files required)
• Enhanced customization capabilities for complex jewelry configurations
• Priority support from the Jewelith team

Do you offer refunds?

No, we do not provide refunds after payment or subscription activation. This is because the process involves server setup, account configuration, configurator setup, and licensing. Please thoroughly test the free version before upgrading to ensure it meets your requirements.

How often does pricing change?

We review pricing periodically to reflect new features and improvements. Any pricing changes are communicated in advance, and existing subscribers are notified before adjustments take effect.

What jewelry types can customers configure?

Jewelith currently covers rings and bracelets as its primary design categories. Customers design rings from the setting outward, specifying every component through to size and personalization. Bracelet customers select their chain design, add charms or pendant attachments, and choose length and clasp style. Both jewelry types generate a fully specified, purchasable custom product at the end of the design session. Additional jewelry categories can be added to the configurator through your admin panel as your custom offering expands.

What components and customization options are available?

For rings, customers can configure:

• Head / Setting style (Solitaire, Halo, Custom Heads)
• Metal type (White Gold, Yellow Gold, Rose Gold, Platinum)
• Center stone (Lab-grown diamonds, natural diamonds, colored gemstones)
• Ring size (global sizing standards)
• Shank width and profile
• Personalized engraving inside the band

For bracelets, customers can configure:

• Chain style
• Charms and pendant attachments
• Bracelet length
• Clasp style and finish

Can I import my own jewelry models or components?

Yes, with the paid version you can upload your own ring and bracelet models to the configurator. 3D models must be provided in GLB format for compatibility. If your models need preparation or optimization, our team can assist with the setup. Custom model preparation involves a separate charge depending on complexity.

What placeholder prices are set during the free trial?

During the trial, placeholder pricing is used for configured jewelry products so you can evaluate the full customization flow and preview how products appear on the storefront. Once you upgrade to a paid plan, you can update placeholder prices and configure pricing according to your actual product catalog.

How are configured products ordered?

When a customer completes the customization process and adds the configured piece to the cart, the item appears in the order details with all selected configuration options (setting style, metal, stone, size, engraving, etc.). This allows you to review the customer’s exact specifications and process the order without any back-and-forth to clarify what they wanted.

What if I don’t have my own ring or bracelet models?

You can start immediately with the sample ring and bracelet models included in the configurator. When you’re ready to use your own designs, you can replace them with your models in GLB format. We also offer a Product Library of ready-to-use 3D ring and bracelet models available as a paid add-on, so you can launch a custom design experience quickly without creating your own 3D assets.

Important: Keyideas provides the configurator platform and digital assets only. Product design, manufacturing, and order fulfillment remain the responsibility of the store owner.

How does the 3D Jewelry Configurator help increase sales?

Online retailers offering product customization experiences consistently see higher engagement and improved conversion rates compared to stores without personalization features. Interactive tools like the Jewelith 3D Configurator allow customers to design rings and bracelets to their exact preferences, which leads to higher purchase intent and an increased Average Order Value (AOV). Customers who invest time in designing a custom piece are significantly more likely to complete their purchase than those browsing a static catalog, and the ability to share a saved design with a partner before ordering further reduces drop-off.

How can I customize the Jewelith Configurator?

You can add navigation menu links such as Design Your Own Ring in 3D or Customize Your Bracelet to guide customers directly to the configurator experience. You can also adjust configuration steps, update placeholder pricing, manage which models appear in the studio, and control how products are added to the cart. Customers preview their selected design in real time before completing their purchase, and can share a unique link to their design with a partner or family member before placing the order.

What is the Concierge Mode?

Concierge mode gives your team the ability to guide a customer through the design process in real time. A member of your staff and the customer view the same configurator session simultaneously, with the jeweler walking the buyer through setting, stone, and finishing choices as if they were sitting side by side at a sales counter. This brings your in-store consultation experience to online buyers anywhere in the world and is particularly effective for high-value custom orders.

What is the Self-Serve Mode?

Self-serve mode is designed for customers who arrive knowing what they want and prefer to design their piece independently. The configurator presents each decision in a clear, step-by-step interface from setting style through to stone, metal, size, and finishing, without requiring the customer to contact anyone. The finished design goes directly to a checkout-ready product page, making the entire custom order process fully automated for your store.

How does the Shareable Design Link work?

Every design a customer creates in the Jewelith configurator generates a unique shareable URL that captures the exact specifications of that piece. Customers can save the link to return to their design later, share it with a partner before making a final decision, or send it to a family member for feedback. Your store receives the saved design data so your team can follow up with buyers who shared a design but have not yet placed an order.

Can I customize the appearance to match my brand?

Yes, the plugin is fully compatible with modern WordPress themes and WooCommerce. You can customize colors, fonts, and design elements through the plugin settings to match your branding. The configurator loads on its own page within your store’s visual framework, inheriting your brand colors and layout structure.

Can I see examples of stores using the Jewelith Configurator?

Yes. Explore real-world examples of jewelry stores where Jewelith powers the custom design experience:

• https://www.bongioielli.com/3d-ring-studio/
• https://anelladiamonds.com/pages/ring-customizer

These examples showcase the flexibility and professional results possible with our configurator.

What if the plugin doesn’t load properly with my theme?

If the configurator does not load correctly, ensure your theme supports WooCommerce properly. For layout or styling issues, our support team can assist with theme-specific adjustments. We are available to ensure seamless integration with your WordPress theme.

What permissions does the plugin require?

The plugin requires:

• Read/Write Products – to create configured products when added to cart
• Read Orders – to access order details and review custom specifications
• Create Pages – to automatically generate the configurator page on activation
• Access WooCommerce Settings – to integrate with checkout and cart functionality

How can I prevent search engines from indexing configurator products?

The plugin handles SEO at the page level. If you use an SEO plugin such as Yoast or Rank Math, you can set the configurator page or specific product categories to Noindex and disable them from your sitemap to ensure only your core catalog is indexed by search engines.

What languages are supported?

The plugin supports multiple languages, including English (UK/US), French, Italian, German, Spanish, Arabic, Hebrew, and more. It supports both LTR (left-to-right) and RTL (right-to-left) languages and is compatible with popular translation plugins like WPML and Polylang. The default language is English.

Can I customize the text on configurator pages?

Yes, you can customize the text labels, button copy, and interface terminology through the Language & Region settings. Enter your custom text in your desired language and save. For paid clients, this feature is managed by our support team.

What is Keyideas Ring Builder – Build Your Own Ring (BYOR)?

The Ring Builder is a complete WordPress & WooCommerce plugin that enables customers to design custom engagement rings. It offers access to an entire inventory of diamonds and gemstones (natural, lab-grown, and colored), advanced filtering, interactive ring building, and seamless integration with your existing store. The plugin is designed to increase sales by up to 30% through enhanced customer engagement.

Key Features:

• Diamond selection from your inventory or connected suppliers (Nivoda, RapNet)
• Complete customization: center stone shape, metal type, side accents, engraving
• Live pricing updates as customers customize
• 360° product views with interactive 3D ring visualization
• Mobile-optimized with full functionality on all devices
• Multi-language and multi-currency support

Why Jewelers Love It:

• Increases average order value by 40% on custom rings
• Reduces custom quote requests by 60%
• Provides 24/7 self-service customization for engagement rings
• Integrates with supplier feeds (RapNet, Nivoda)

Use Together: Many stores combine Jewelith for 3D custom rings or bracelets with charms, and Ring Builder for engagement ring design, offering customers full flexibility across all jewelry categories.

Learn More: WooCommerce Ring Builder by Keyideas

What is Keyideas Jewelry Filter and Search plugin?

Transform your jewelry store with powerful filter and search capabilities designed for ALL jewelry types: Engagement Rings, Wedding Bands, Fine Jewelry, Earrings, Necklaces, Bracelets, Pendants, and more. Help customers find their perfect jewelry piece 3x faster and increase sales by up to 30% with an intuitive, mobile-optimized shopping experience.

Learn More: Keyideas Jewelry Filter & Search

What is Keyideas Timenox: All-in-One Watch Integration & Smart Filter App?

Easily integrate luxury timepieces into your jewelry store with our powerful Watch Filter App. Filter by Brand, Model, Dial, Bracelet, Bezel, Size, Condition, Paper, and Year. Import your own inventory or browse curated collections. The app seamlessly adapts to your store’s theme with mobile-optimized design, advanced search filters, and effortless inventory management, helping you expand beyond jewelry into luxury watches.

Learn More: Keyideas Timenox – Integrate Watches

What is Keyideas Vizora – Virtual Try-On?

Our Virtual Try-On technology allows customers to try on jewelry rings and bracelets from home. This plugin integrates seamlessly with WooCommerce to provide an immersive shopping experience, helping customers visualize how rings and bracelets look on their hand before purchasing.

Learn More: Keyideas Vizora – 3D Try-On

Where can I find video tutorials?

Video tutorials are available within the plugin interface under Help and Support -> Video Tutorials. These videos cover topics like configurator setup, model management, design mode configuration, and managing orders from configured products.

Learn More:

How do I get support?

For support, custom features, or add-on inquiries, you can:

• Use the contact form within the plugin interface (Help and Support -> Contact Us)
• Email our team at sales@keyideasinfotech.com or message us at Whatsapp for assistance
• Edit your contact info within the plugin by clicking Edit contact info

Our support team is available to help with technical issues and troubleshooting, theme compatibility adjustments, custom feature development, integration setup, and general plugin questions.