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Want to see the parts of your website that are most popular? A heat map shows where the majority of people clicked, scrolled and moved. Scroll heatmaps show how far down the page people went before leaving and whether they got to your best products or CTAs. Unlike other heat map tools, Lucky Orange’s dynamic heatmaps allow you to study visual engagement patterns including dynamic elements like popups, dropdowns and forms. Lucky Orange heatmaps even work on single page apps (SPAs) and with AJAX.
Watch a replay of people navigating your website to see what’s preventing them from converting. Recordings show where people clicked, scrolled, moved and tapped. See how people interacted with products, what they added to cart and what kept them from buying.
Set up conversion funnels to quickly see how many people complete each step of your purchase journey. See which pages are converting and which are causing people to leave your site.
See everything a specific person does on your website organized in one simple view. Find visitors who meet criteria like traffic source or custom data like cart value to see replays of their visits to your site.
Deliver real-time customer support and use collaboration tools to provide the best response every time. Build lasting relationships by helping people exactly when they need it with event- and time-based triggers.
Live view allows you to see exactly what your customer is experiencing on your website — in real time. Watch live as customers navigate your site for better insight into what’s working and what’s not.
Ask key questions to the right people and use time-based triggers to engage visitors at the right time with surveys.
Provide a discount code or product update to all visitors or serve them up to specific visitors by using triggers for criteria like device type, source or visit number.
Find out why people are abandoning your forms and fix these issues to reduce abandonment and increase your sales. Monitor key form metrics like abandonment, field order and time to start to find areas for optimization.
Drill down into a single person’s visitor journey to watch session replays of visitor segments you want to prioritize, such as frustrated or confused visitors.
After Activating the plugin simply follow the on-screen instructions.
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- Use page variable for site IDs instead of query parameters. This should improve support with caching plugins.
- Supports loading the correct tracking code for classic customers.
- Completely rewritten plugin to support the all new Lucky Orange.
- Fixes all existing, long-standing issues with previous versions.