Descripció

Talkwyn is a free AI chatbot for WordPress and WooCommerce. It reads your pages, posts, products and Elementor content in one click, answers visitors in their own language, shows the sources behind its answers, and turns interested visitors into leads saved in your own database.

Connect a free AI key from Groq, Google Gemini, OpenRouter or Cloudflare Workers AI and your chatbot is live in about five minutes. Talkwyn charges no monthly fee and nothing per conversation, and it moves to the next provider automatically when one fails or hits its limit.

What it does

One-click site scan. Published pages, posts and WooCommerce products (price, stock, attributes), Elementor content and your menus. Custom fields are off by default and use an allow list.
Always up to date. Content is refreshed when you save it and removed as soon as it is unpublished, trashed, deleted or password protected.
Free AI providers with fallback. Groq, OpenRouter, Google Gemini and Cloudflare Workers AI. Talkwyn remembers the provider that worked last and falls back to answers built from your pages if every provider is down.
Model lists from each provider. Load the current models from the provider’s API or type your own.
Replies in your visitor’s language. Detects the language of each message, follows switches, supports right-to-left scripts, and works with WPML and Polylang string translation.
Source links under answers, and safe formatting (bold, lists, links) through an allow-list renderer.
Conversations that survive page changes. History is kept on your server by session, so a visitor can browse while they chat.
Smart lead capture. Talkwyn answers first, then asks whether the visitor wants a follow-up after a few real questions, or sooner when they ask about prices, a call or a quote. Required fields, a consent checkbox, a honeypot, a rate limit and optional Cloudflare Turnstile. Leads are emailed to you and can be exported as CSV.
Chat logs with a retention setting (30 days by default), helpful or not helpful feedback, and copy buttons.
Your look. Brand colour with Smart Contrast (readable text picked for you, with a warning for colours that are hard to read), avatar, launcher icon and text, position, size, full screen, full screen on phones, and rules for pages where the chat is hidden.
Privacy tools. A notice under the chat, rate limiting by session and IP, personal data export and erase by email, and data removal on uninstall only when you choose it.
Chat menu. Visitors can set their name, email themselves the transcript, pick a reply language, turn sound off, open the chat in its own window, or start a new chat.
Who sees it. Show the chat to everyone, only logged in or only logged out visitors, and on all devices, desktop only or phones only.
Weekly summary on the dashboard: chats and leads compared with the week before, and the top questions visitors asked.
Setup wizard. Add a free AI key and test it, scan your site, pick a colour, go live.
Shortcode and block. [talkwyn_chat] or the Talkwyn Chat block to place the chat inside a page.

Talkwyn Pro

Talkwyn works on its own. Talkwyn Pro is a separate add-on from talkwyn.com with a free 15-day trial. It adds paid AI providers (OpenAI, Anthropic Claude, Mistral, DeepSeek), smart search by meaning, PDF, DOCX and URL knowledge, custom answers, streaming replies, analytics, an unanswered questions inbox, WooCommerce product cards and order lookup, Slack and Telegram lead alerts, proactive messages, business hours, and white label on the Agency plan. If Pro stops, the free plugin keeps working with all your data.

External services

Talkwyn sends data to an outside service only when you configure it.

WordPress AI Client (WordPress 7.0 and later). By default Talkwyn answers through the AI Client built into WordPress, using the provider and key you set up for the whole site in Settings > Connectors. That provider’s own terms and privacy policy apply, and Talkwyn stores no key for it.

Direct AI providers (optional, to answer visitors). These are only used if you add your own key for them in Talkwyn, for example on WordPress versions before 7.0 or as a fallback. When a visitor sends a message, Talkwyn sends the message, the recent conversation, the relevant text from your website and your instructions to the AI providers you added a key for, in your fallback order. When you press «Load models», Talkwyn asks that provider for its model list with your key. When you press «Test connection», a short test message is sent.

Groq: https://groq.com/ (terms, privacy)
OpenRouter: https://openrouter.ai/ (terms, privacy)
Google Gemini API: https://ai.google.dev/ (terms, privacy)
Cloudflare Workers AI: https://developers.cloudflare.com/workers-ai/ (terms, privacy)

Cloudflare Turnstile (optional spam check). If you add Turnstile keys, the lead form loads the Turnstile script from challenges.cloudflare.com and Talkwyn sends the visitor’s check token and IP address to Cloudflare to verify it. Privacy

talkwyn.com (optional email updates). The setup wizard has an unchecked box for product news and tips. Only if you tick it, Talkwyn sends your email address, site URL and site language to talkwyn.com once. Privacy

Otherwise Talkwyn does not contact talkwyn.com. The «Start free trial» and «Upgrade to Pro» links in the admin, and the optional «Powered by Talkwyn» badge and «Add chat to your website» menu item in the chat (both off by default), are plain links that send nothing until someone clicks them.

Captures

The chat on a website, with source links and a lead offer.

Lead form with consent, then the "Lead saved" confirmation. — The chat on a website, with source links and a lead offer.

Blocs

Aquesta extensió proporciona 1 bloc.

Talkwyn Chat Shows the Talkwyn chat inside the page.

Instal·lació

In WordPress go to Plugins, Add New, search for Talkwyn, then Install and Activate. Or upload the talkwyn folder to /wp-content/plugins/.
The setup wizard opens. On WordPress 7.0 and later, Talkwyn uses the AI connection from Settings > Connectors; click Test. You can also paste a free AI key from a provider (links are shown) and click Test.
Click «Scan my site».
Choose your colour, assistant name and welcome message.
Decide on the badge and the news email (both off by default).
Turn the chat on and click Finish.

To place the chat inside a page, use the [talkwyn_chat] shortcode or the Talkwyn Chat block.

PMF

Is it free?: Yes. The plugin is free. AI answers are paid to the provider you choose, either through Settings > Connectors on WordPress 7.0 and later or with a direct key in Talkwyn, and Groq, OpenRouter, Google Gemini and Cloudflare Workers AI have free tiers that suit many small sites. Check each provider’s current limits.
What happens when a provider hits its limit?: Talkwyn tries the next provider in your fallback order. If none answers, it replies with the most relevant parts of your pages, or with your fallback message when nothing matches.
Which languages does it answer in?: It replies in whatever language the visitor writes in, including right-to-left scripts such as Arabic and Urdu. The chat interface is translated into 16 languages, and your own interface text can be translated per language with WPML or Polylang.
Will it make up answers?: It answers business questions only from your own content and shows the sources. When your site does not cover a question, it says so.
Does it work outside WordPress?: Not yet. A Shopify app and a one-line embed for any website are in development.
Does it use my private content?: No. Only published, public content of the types you choose is scanned. Password protected, draft, private and trashed content is never used, and is removed from the knowledge as soon as it changes.
Does it work with page caching?: Yes. The chat fetches a fresh session token from an uncached endpoint when it opens, so cached pages do not break it.
My site is behind Cloudflare. Is the rate limit per visitor?: Turn on «My site is behind Cloudflare or a proxy» under Talkwyn, Privacy. Talkwyn then reads the visitor IP from the proxy headers.
I used Nabia AI Chatbot. Do I lose anything?: No. Talkwyn copies your settings, knowledge, leads and chat logs on first run and then offers to delete the old data.
Where is my data stored?: In your WordPress database. Chats, leads and knowledge stay on your site. Messages are sent to your AI provider to generate answers.

Ressenyes

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Col·laboradors i desenvolupadors

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Registre de canvis

2.3.13

New: On WordPress 7.0 and later, Talkwyn answers through the WordPress AI Client by default, using the AI connection set up in Settings > Connectors. Direct keys for Groq, OpenRouter, Gemini and Cloudflare stay available as an option and as a fallback.
Changed: The pop-out chat window loads its styles from a stylesheet file.
Changed: All chat and settings screen markup is escaped on output.

2.3.12

Fixed: On block themes, a chat placed with [talkwyn_chat mode=»inline»] or the block stayed empty and did not answer, because its settings were not loaded on the page. It now loads them wherever the chat is placed.
Fixed: An inline chat no longer stops the page from scrolling: at the end of the messages, the mouse wheel or a swipe scrolls the page on.

2.3.11

Changed: The plugin header links to the plugin page (talkwyn.com/download/) and the author page (talkwyn.com/about/) separately, as WordPress.org asks.

2.3.10

Fixed: With «Open full screen on phones» on, the chat on phones stayed a little narrower and shorter than the screen, so the page showed at the side and bottom. It now fills the whole screen, leaves room for the iPhone home bar, and hides the expand button there.

2.3.9

Changed: The privacy note and the «Powered by Talkwyn» badge under the chat are smaller (11px and 10.5px), so the footer takes less space.

2.3.8

Changed: The plugin is now called «Talkwyn AI Chatbot: Multilingual Answers and Lead Capture» (slug stays talkwyn), with a clearer description, installation steps and FAQ.
Fixed: The mobile layout rules of the chat window (spacing and panel size on screens up to 640px) were ignored because of a broken CSS rule.
Fixed: The readme now describes the weekly summary (chats, leads and top questions), the setup order (AI key before the scan) and what happens when every AI provider fails.
Changed: The news opt-in in the setup wizard says it also sends your site language.

2.3.7

Changed: The Pro features list says that white label and settings export are part of the Agency plan.

2.3.6

Changed: The chat uses the Inter font, bundled with the plugin, so it looks the same on every theme. Buttons and chips are lighter (medium weight) and easier to read.

2.3.5

Changed: The plugin name is «Talkwyn» in both the plugin header and this readme, so the WordPress.org address matches the plugin’s text domain.

2.3.4

Changed: The AI provider addresses carry a code note for the WordPress Plugin Check. You pick the provider and add your own key, so nothing changes in how chats are answered.

2.3.3

Changed: The LIKE patterns in two knowledge cleanup queries are passed as prepared values (WordPress Plugin Check).

2.3.2

Changed: Code cleanup from the WordPress Plugin Check report: database table names go through prepared statements, error messages are escaped, and a missing translator note was added.
Changed: Tested up to WordPress 7.1. The plugin name in the plugin list now matches the WordPress.org listing.

2.3.1

Changed: Sources under an answer fold behind a small «Sources (n)» button. Click it to see the links.
Changed: At most three sources per answer, one per page. Small talk, «I don’t know» and off-topic replies show no sources.

2.3.0

Changed: The chat keeps its own look on any theme or page builder: every widget style has ID-level weight, and the send icon, inputs, text and scrollbar are locked against theme rules (including theme-wide scrollbar colours and arrows).

2.2.3

New: the installed Talkwyn version (and the Pro version, when Pro is installed) shows next to the title on Talkwyn screens, so you can confirm an update at a glance.

2.2.2

Changed: Buttons use three fixed sizes everywhere: small 36px, normal 44px, large 52px. Buttons in the same row match, and the header buttons all have icons.

2.2.1

Changed: the admin tab bar has no scrollbar. When the tabs do not fit, left and right arrow buttons appear and the open tab is kept in view. The admin area is a little wider, so all tabs fit on most desktop screens.

2.2.0

New: a «Pro features» tab that lists what Talkwyn Pro adds, grouped by area, plus what is on the roadmap. It is information only: nothing in the free plugin is locked. The tab hides once Pro is licensed.
New: Pro tips link to the full list.

2.1.3

Fixed: the lead form in the chat showed «We could not save your details» and did not save the lead. Introduced in 2.1.0.

2.1.2

Changed: the Save button is a tall tab on the right edge of the screen on desktop, so it no longer covers settings or the live preview. A red dot shows when there are unsaved changes.

2.1.1

Fixed: the Appearance live preview now follows every setting as you change it: launcher icon, avatar (including your image and first letter), header buttons, chat menu, message times, copy and feedback buttons, source links, typing text, badge, colours, position and header style.
Fixed: no blue focus ring on Talkwyn tabs and buttons after a click. Keyboard focus shows a red outline.

2.1.0

New: admin screens in the Talkwyn style, with a dashboard checklist, weekly summary and live appearance preview.
New: chat menu with name, email transcript, language picker, sound, pop out and new chat.
New: show the chat by device and by logged in state; optional gradient header and launcher pulse.
New: «Powered by Talkwyn» badge is off by default and asked about in the wizard, with an optional referral code.
New: a time check on the lead and transcript forms to stop bots that submit instantly.
New: hooks talkwyn_widget_menu, talkwyn_languages, talkwyn_admin_logo and talkwyn_hub_url.
New: Start free trial links in the admin and wizard (hidden when Pro is active). Pro tabs are no longer shown in the free plugin.
Changed: requires PHP 8.0.
Changed: hooks renamed: talkwyn_retrieve to talkwyn_sources, talkwyn_pre_reply to talkwyn_before_answer, talkwyn_after_reply to talkwyn_after_answer, talkwyn_lead_saved to talkwyn_lead_created, talkwyn_show_powered_by to talkwyn_show_badge.
Changed: leads get a Source column (chat or transcript). The database updates on its own.

2.0.0

Renamed from Nabia AI Chatbot to Talkwyn, with a one-time migration of settings, knowledge, leads and logs.
New: setup wizard, Gutenberg block, [talkwyn_chat] shortcode.
New: chat endpoints moved to the REST API with a fresh token on open, so cached pages work.
New: conversation history stored on the server by session; the chat continues across pages. Browser-sent history is no longer trusted.
New: Markdown answers rendered with an allow-list sanitizer.
New: Smart Contrast, consent checkbox, honeypot, lead rate limit and optional Cloudflare Turnstile.
New: model lists loaded from each provider’s API.
New: personal data exporter and eraser, privacy policy text, uninstall that removes data only when you opt in.
New: all admin text is translatable (text domain talkwyn).
Fixed: unpublished, trashed, deleted and password protected content is removed from the knowledge.
Fixed: retrieval ranks inside MySQL (FULLTEXT plus keyword score) before the limit, so older relevant pages are found.
Fixed: rate limit by session plus IP; proxy headers only when you allow them.
Fixed: Gemini key sent in a header instead of the URL.
Fixed: custom fields are opt-in with an allow list.
Fixed: a full scan removes knowledge of posts that no longer exist.